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Job Roles

Broadband Technician

SECTOR : TELECOM
OCCUPATION: CUSTOMER SERVICES
Brief Job Description : Broadband Technician is responsible for installation, configuration and testing of CPE (modem, routers and switches) for broadband access. He also establishes connectivity between CPE and end-user device (CPU, Laptop, tablets, Smart/IP TV etc.) at customer premises and carries out basic trouble-shooting for identifying, localizing & rectifying cable, connectivity and equipment fault in coordination with NOC.

Customer Care Executive

SECTOR : TELECOM
OCCUPATION: CUSTOMER SERVICES
Brief Job Description : Individuals at this job provide customer service by interacting with walk-in customers. They also handle, follow-up and resolve customer’s queries, requests and complaints, in a timely manner.

Network Security Technician

SECTOR : TELECOM
OCCUPATION: TECHNICIAN
Brief Job Description : The Network Security Technician is responsible for the implementation, maintenance, and integration of WAN, LAN and server architecture. This individual is also responsible for implementation and administration of network security hardware and software, enforcing the network security policy and complying with requirements of external security audits and recommendations.

Assembly and Maintenance PCs

SECTOR : TELECOM
OCCUPATION: Operation & Maintenance
Brief Job Description :Assembly and Maintenance PCs oversee daily computer performance, provide technical support and install new software for computer users. Daily duties may include fielding inquiries, running diagnostic tests to resolve issues and installing updates to existing software. Additionally, technicians may be responsible for setting up new equipment, performing minor repair work and keeping records of service. Technicians may also create manuals and train others on hardware and software.

 

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Contact us

ESDA, Greenvision, 404 -
vishal Bhavan 95, Nehru
Place, New Delhi - 110019
info@esdaindia.in

Landline: 011-41808698/99
Mob No:  + 91-9540141380